Privacy policy

Leaffa ("we," "us," or "our") operates the website leaffa.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect information that you provide directly to us, as well as information that is collected automatically when you visit our website.

Information you provide:

  • Name, email address, phone number, and shipping/billing address when you place an order or create an account.
  • Payment information (processed securely through Shopify Payments — we do not store your full credit card details).
  • Communications you send to us, such as customer support inquiries or product reviews.
  • Email address when you subscribe to our newsletter.

Information collected automatically:

  • Browser type, IP address, operating system, and device information.
  • Pages you visit on our website, time spent on those pages, and referring URLs.
  • Cookies and similar tracking technologies (see "Cookies" section below).

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and shipping updates.
  • Communicate with you about your orders, respond to inquiries, and provide customer support.
  • Send promotional emails and newsletters (only if you have opted in — you may unsubscribe at any time).
  • Improve our website, products, and services.
  • Detect and prevent fraud or unauthorized activity.
  • Comply with legal obligations.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Companies that help us operate our business, such as payment processors (Shopify Payments), shipping carriers, and email marketing platforms. These providers only access your information to perform services on our behalf.
  • Legal requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. Cookies help us:

  • Remember items in your shopping cart.
  • Understand how visitors use our website (analytics).
  • Provide relevant content and advertisements.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All transactions are processed through Shopify's secure, PCI-compliant platform. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of marketing communications.

To exercise any of these rights, please contact us at support@leaffa.com. We will respond to your request within 30 days.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at support@leaffa.com.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy:

Email: support@leaffa.com

Address: 291 W Delaware Ave, Lake Helen, FL 32744, United States